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Are you tired of training prospects instead of providing support?
Get a jump-start by hiring a service representative already versed in many of today's technologies.
I want to be your newest customer service rep, and I've built this page to prove it. Please feel free to ask any questions, or use the form above to view my resume, and I will get back to you right away.
Multi-Faceted Skill Set
Programming
Languages: CSS, HTML, JavaScript (client and Node), (limited PHP)Frameworks & Templating: React, jQuery, Handlebars, Pug, (limited Backbone), WordPress
Databases: MySQL, Mongo, Access
Tools: VS Code, Atom, ToDoList, Kanboard, Git
Server Side / API: Node, Express, Feathers
Methodologies: Agile, Test-Driven Development (Jest, Mocha), NPM, Cross-browser compatibility, Responsive design, CSS Media Queries
Server Management
Servers: IIS, Apache, XAMPPInterfaces: Linux CLI, PM2
DevOps: Docker, VirtualBox, Hyper-V, Linode, Vagrant, Azure, Heroku, CapRover
Desktop & Design
Produtivity: Windows, Ubuntu, Debian, CentOS, (limited Mac) Microsft Office Suites, Exchange Server, QuickBooksRaster Graphics: Adobe Photoshop, GIMP
Vector Graphics: DrawPlus, CorelDraw, InkScape
Video/Animation: Sony Movie Studio, AnimeStudio
...and dozens more!
The Human Element
Your clients and customers have feelings. While advances in artificial intelligence have made detecting human emotion and simulating real responses better, they are still very much artificial.
I am a real person with real humor, real understanding, and real empathy. I like communicating with people, understanding their issues, and helping resolve them.
Advantages
English Native
Born and raised on Long Island, N.Y, I had the advantage of learning English since birth - a privilege not shared by agents of many other countries.
Versatile Schedule
Typically, I'm a morning person and prefer the "up and at 'em" lifestyle. Nevertheless, that doesn't mean I'm inflexible to keeping odd hours when needed.
Well Equipped
My workspace is already equipped with fast Internet and modern equipment; including a GPU and 4K screen for the ultimate in multi-tasking and development.
Flexible Roles
- Graphic Designer
- Virtual Assistant
- Digital Marketer
- Web Designer
- Project Manager
- Photo Editor
- Copy Editor
- Data Processor
- Admin. Assistant
- Internet Researcher
- Customer Support Agent
- Telephone Support Agent
- Copywriter
- Application Tester
- Email Support Agent
- Technical Support Agent
- Full-Stack Developer
- Order Processor
- Video Editor
- Database Admin
- Chat Support Agent
